Good Manners

Good manners cost nothing but it seems as if for some, even saying “good morning” or “cheerio” to colleagues on a reception desk is too much trouble.  So why is it that people who provide a service, be they cleaners or security personnel, often seem to be invisible? As someone who will talk to anybody (my experience on public transport is second to none; even when I don’t want to enter into conversation, individuals are drawn to me by some form of conversational  magnet!), it’s second nature to issue a greeting but I do seem to be in a minority.